Privacy policy
PRIVACY POLICY
Last updated: October 19, 2026
MerryWink LLC (“MerryWink,” “we,” “us,” or “our”) respects your privacy.
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit, use, make a purchase from, or otherwise interact with our website, online store, customer service, and related services (collectively, the “Services”).
Our online store is hosted by Shopify.
INFORMATION WE COLLECT
Depending on how you interact with us, we may collect information such as:
• Name
• Billing address
• Shipping address
• Email address
• Telephone number
• Order and transaction information
• Products viewed, purchased, returned, or added to a cart
• Customer-service communications
• Device and browser information
• IP address
• Website activity and usage information
• Cookie and similar technology information
• Marketing preferences
• Fraud-prevention and security information
PAYMENT INFORMATION
Payments are processed through Shopify and/or supported payment providers.
MerryWink generally does not directly receive or store full payment-card numbers used through Shopify checkout.
Payment providers may collect and process payment information according to their own privacy practices and contractual obligations.
HOW WE USE PERSONAL INFORMATION
We may use personal information to:
• Process and fulfill orders
• Arrange shipping and delivery
• Process returns, refunds, and replacements
• Provide order confirmations and tracking information
• Communicate with customers
• Provide customer service
• Detect and prevent fraud or abuse
• Secure our website and accounts
• Maintain business and transaction records
• Improve our products, website, and customer experience
• Analyze store performance
• Comply with legal, tax, accounting, and regulatory obligations
• Send marketing communications when permitted and when you have consented or otherwise as allowed by law
• Enforce our policies and terms
HOW WE SHARE INFORMATION
We may share personal information with service providers and other parties that help us operate our business, including:
• Shopify
• Payment processors
• Shipping carriers and fulfillment providers
• Fraud-prevention and security providers
• Website hosting and technology providers
• Analytics providers
• Email and customer-service providers
• Professional advisers such as accountants, attorneys, and insurers when appropriate
• Government authorities or other parties when required by law
We may also disclose information in connection with a business transaction such as a merger, financing, reorganization, acquisition, sale, or transfer of assets.
We do not sell customer information in the ordinary meaning of selling a customer list for money.
COOKIES AND SIMILAR TECHNOLOGIES
Our website and Shopify may use cookies, pixels, local storage, and similar technologies to:
• Keep the website functioning
• Remember preferences and shopping-cart information
• Maintain security
• Understand website usage
• Improve site performance
• Measure marketing effectiveness
• Provide advertising or personalized experiences where permitted
Depending on your location, you may have choices regarding certain cookies or data-sharing practices.
Shopify may provide privacy controls, cookie settings, or opt-out mechanisms that apply to your use of our store.
MARKETING COMMUNICATIONS
If you sign up for marketing emails, we may send you promotional messages.
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in those messages.
Transactional messages relating to your orders, account, security, returns, refunds, or customer-service requests are not marketing communications and may still be sent when necessary.
DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, providing customer service, maintaining business records, resolving disputes, preventing fraud, and complying with legal, tax, and accounting obligations.
CHILDREN'S PRIVACY
Our store is intended for purchases made by adults.
Although some products we sell may be intended for children, our Services are not directed to children for the purpose of collecting personal information from them.
We do not knowingly seek to collect personal information directly from children in violation of applicable law.
SECURITY
We use reasonable administrative, technical, and organizational measures intended to protect personal information.
However, no internet transmission, website, or storage system can be guaranteed to be completely secure.
YOUR PRIVACY RIGHTS
Depending on where you live, you may have legal rights regarding your personal information, which may include the right to:
• Request access to personal information
• Request correction of inaccurate information
• Request deletion of certain information
• Request information about certain disclosures or uses
• Opt out of certain marketing communications
• Exercise other privacy rights available under applicable law
These rights may be subject to exceptions and verification requirements.
To make a privacy request, contact us at support@merrywink.com.
We may need to verify your identity before completing certain requests.
THIRD-PARTY LINKS
Our website may contain links to third-party websites or services.
We are not responsible for the privacy, security, content, or practices of third-party websites. Their own policies apply when you use those services.
SHOPIFY
Our store is hosted by Shopify, which processes information in connection with providing ecommerce, checkout, payment, analytics, security, and related services.
Shopify may process personal information according to its own privacy documentation and the services configured for our store.
CHANGES TO THIS POLICY
We may update this Privacy Policy periodically to reflect changes to our practices, technology, services, or legal requirements.
The updated policy will display a new “Last updated” date.
CONTACT US
For questions about this Privacy Policy or to exercise a privacy right, contact:
MerryWink LLC
Email: support@merrywink.com
Mailing address:
3321 S Orange Blossom Trail, Ste. 221
Kissimmee, FL 34746
United States